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+---
+title: Plea to Twitter
+date: 2020-12-14
+---
+
+**NOTE**: This is a very different kind of post compared to what I usually
+write. If you or anyone you know works at Twitter, please link this to them. I
+am in a unique situation and the normal account recovery means do not work. If
+you work at Twitter and are reading this, my case number is `0184332145
+[ref:00DA0000000K0A8.5004w000023isx7:ref]`.
+
+# Plea to Twitter
+
+On Sunday, December 13, 2020, I noticed that I was locked out of my Twitter
+account. If you go to [@theprincessxena](https://twitter.com/theprincessxena)
+today, you will see that the account is locked out for "unusual activity". I
+don't know what I did to cause this to happen (though I have a few theories) and
+I hope to explain them in the headings below. I have gotten no emails or contact
+from Twitter about this yet. I have a backup account at
+[@CadeyRatio](https://twitter.com/CadeyRatio) as a stopgap. I am also on
+mastodon as [@cadey@mst3k.interlinked.me](https://mst3k.interlinked.me/@cadey).
+
+In place of my tweeting about quarantine life, I am writing about my experiences
+[here](http://cetacean.club/journal/).
+
+## Why I Can't Unlock My Account
+
+I can't unlock my account the normal way because I forgot to set up two factor
+authentication and I also forgot to change the phone number registered with the
+account to my Canadian one when I [moved to
+Canada](/blog/life-update-2019-05-16). I remembered to do this change for all of
+the other accounts I use regularly except for my Twitter account.
+
+In order to stop having to pay T-Mobile $70 per month, I transferred my phone
+number to [Twilio](https://www.twilio.com/). This combined with some clever code
+allowed me to gracefully migrate to my new Canadian number. Unfortunately,
+Twitter flat-out refuses to send authentication codes to Twilio numbers. It's
+probably to prevent spam, but it would be nice if there was an option to get the
+authentication code over a phone call.
+
+## Theory 1: International Travel
+
+Recently I needed to travel internationally in order to start my new job at
+[Tailscale](https://tailscale.com/). Due to an unfortunate series of events over
+two months, I needed to actually travel internationally to get a new visa. This
+lead me to take a very boring trip to Minnesota for a week.
+
+During that trip, I tweeted and fleeted about my travels. I took pictures and
+was in my hotel room a lot.
+
+[We can't dig up the link for obvious reasons, but one person said they were
+always able to tell when we are traveling because it turns the twitter account
+into a fast food blog.](conversation://Mara/hacker)
+
+I think Twitter may have locked out my account because I was suddenly in
+Minnesota after being in Canada for almost a year.
+
+## Theory 2: Misbehaving API Client
+
+I use [mi](https://github.com/Xe/mi) as part of my new blogpost announcement
+pipeline. One of the things mi does is submits new blogposts and some metadata
+about them to Twitter. I haven't been able to find any logs to confirm this, but
+if something messed up in a place that was unlogged somehow, it could have
+triggered some kind of anti-abuse pipeline.
+
+## Theory 3: NixOS Screenshot Set Off Some Bad Thing
+
+One of my recent tweets that I can't find anymore is a tweet about a NixOS
+screenshot for my work machine. I think that some part of the algorithm
+somewhere really hated it, and thus triggered the account lock. I don't really
+understand how a screenshot of KDE 5 showing neofetch output could make my
+account get locked, but with enough distributed machine learning anything can
+happen.
+
+## Theory 4: My Password Got Cracked
+
+I used a random password generated with iCloud for my Twitter password.
+Theoretically this could have been broken, but I doubt it.
+
+---
+
+Overall, I just want to be able to tweet again. Please spread this around for
+reach. I don't like using my blog to reach out like this, but I've been unable
+to find anyone that knows someone at Twitter so far and I feel this is the best
+way to broadcast it. I'll update this post with the resolution to this problem
+when I get one.
+
+I think the International Travel theory is the most likely scenario. I just want
+a human to see this situation and help fix it.