diff --git a/IRC-guidelines.md b/IRC-guidelines.md
index adb546e..dc145ad 100644
--- a/IRC-guidelines.md
+++ b/IRC-guidelines.md
@@ -20,6 +20,12 @@ If you know the account that the user is logged in under (you can check this via
 
 For more info about the masks take a look at the Freenode docs [here](https://freenode.net/using_the_network.shtml).
 
+### Quiet every webchat user
+
+After you get the ``o`` flag (``/msg chanserv op #nim``), just use the following: ``/mode #nim +q *!*@*gateway/web/freenode/ip.*``.
+
+Keep in mind that this will mute all webchat users! It is useful when trolls are connecting via different IPs using the webchat though. You can also set exemptions on certain users who you know are safe: ``/mode #nim +e <username>``.
+
 ## Useful links
 
 * https://freenode.net/using_the_network.shtml
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